Recover Your Username

Recover Your Username

First, choose your account type, Personal or Business.

If you have both personal and business accounts when you sign in to Online Banking, choose Personal to recover your information.

Enter your details to recover

Account or Debit card number
Social Security Number

Don't have a Social Security Number?

To recover your Username, please call us.

Voice 1-800-488-2265, option 3
TTY 1-800-659-5495
Mon–Fri 4 am–10 pm PT
Sat–Sun 5 am–10 pm PT
Go to customer service.